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  1. Linguistic Diversity as a Challenge for Street-Level Bureaucrats in a Monolingually-Oriented Organisation
    Erschienen: 2021
    Verlag:  SSOAR, GESIS – Leibniz-Institut für Sozialwissenschaften e.V., Mannheim

    Abstract: Migration-induced diversity has led to the global emergence of multilingual life worlds in which language regimes are particularly intertwined with labour markets. Thus, state institutions such as national unemployment services must fulfil... mehr

     

    Abstract: Migration-induced diversity has led to the global emergence of multilingual life worlds in which language regimes are particularly intertwined with labour markets. Thus, state institutions such as national unemployment services must fulfil a special role in society. In a qualitative research project (2019–2021), we interviewed employees at the Austrian Public Employment Service (AMS) at multiple organisational levels. The results demonstrate diverging and (apparently) contradicting approaches and strategies throughout the organisation concerning the appropriateness of using German exclusively during interactions with clients. This is illustrated along a continuum, ranging from a reflective, critical approach towards linguistic diversity that is at least partly based on ideas promoting the value of multilingualism to frequently encountered notions of the need for monolingualism. Such a framework must be understood by considering the coexistence of diverging ideas and ideologies surr

     

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    Quelle: Verbundkataloge
    Sprache: Englisch
    Medientyp: Buch (Monographie)
    Format: Online
    Weitere Identifier:
    DDC Klassifikation: Sozialwissenschaften (300)
    Weitere Schlagworte: (thesoz)Migration; (thesoz)Mehrsprachigkeit; (thesoz)berufliche Integration; (thesoz)Sprachgebrauch; (thesoz)Arbeitsamt; (thesoz)Österreich; (thesoz)deutsche Sprache; (thesoz)Integration; (thesoz)Diskriminierung; communication; labour-market integration; language regimes; language-based discrimination; linguistic diversity; public employment service; social security; street-level bureaucracy
    Umfang: Online-Ressource
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    Veröffentlichungsversion

    begutachtet (peer reviewed)

    In: Social Inclusion ; 9 (2021) 1 ; 24-34

  2. The decentralization of public employment services and local governments' responses to incentives
    Erschienen: [2023]
    Verlag:  Työn ja talouden tutkimus Labore, Helsinki

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    ZBW - Leibniz-Informationszentrum Wirtschaft, Standort Kiel
    VS 869
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    Quelle: Verbundkataloge
    Sprache: Englisch
    Medientyp: Ebook
    Format: Online
    ISBN: 9789522091994
    Schriftenreihe: Working papers / Työn ja talouden tutkimus LABORE ; 337
    Schlagworte: public employment service; cost-shifting; fiscal federalism; decentralization
    Umfang: 1 Online-Ressource (circa 68 Seiten), Illustrationen
  3. Spatial mismatch through local public employment agencies?
    answers from a French quasi-experiment
    Erschienen: [2015]
    Verlag:  Université de Paris Ouest Nanterre La Défense, Nanterre

    ZBW - Leibniz-Informationszentrum Wirtschaft, Standort Kiel
    VS 334 (2015,32)
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    Volltext (kostenfrei)
    Volltext (kostenfrei)
    Quelle: Verbundkataloge
    Sprache: Englisch
    Medientyp: Buch (Monographie)
    Format: Online
    Schriftenreihe: Working paper / EconomiX ; 2015, 32
    Schlagworte: spatial mismatch; unemployment; public employment service; quasi-experiment
    Umfang: 1 Online-Ressource (circa 36 Seiten), Illustrationen