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  1. Linguistic Diversity as a Challenge for Street-Level Bureaucrats in a Monolingually-Oriented Organisation
    Autor*in: Scheibelhofer, Elisabeth; Holzinger, Clara; Draxl, Anna-Katharina
    Erschienen: 2021
    Verlag:  SSOAR, GESIS – Leibniz-Institut für Sozialwissenschaften e.V., Mannheim

    Abstract: Migration-induced diversity has led to the global emergence of multilingual life worlds in which language regimes are particularly intertwined with labour markets. Thus, state institutions such as national unemployment services must fulfil... mehr

     

    Abstract: Migration-induced diversity has led to the global emergence of multilingual life worlds in which language regimes are particularly intertwined with labour markets. Thus, state institutions such as national unemployment services must fulfil a special role in society. In a qualitative research project (2019–2021), we interviewed employees at the Austrian Public Employment Service (AMS) at multiple organisational levels. The results demonstrate diverging and (apparently) contradicting approaches and strategies throughout the organisation concerning the appropriateness of using German exclusively during interactions with clients. This is illustrated along a continuum, ranging from a reflective, critical approach towards linguistic diversity that is at least partly based on ideas promoting the value of multilingualism to frequently encountered notions of the need for monolingualism. Such a framework must be understood by considering the coexistence of diverging ideas and ideologies surr

     
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    Quelle: Verbundkataloge
    Sprache: Englisch
    Medientyp: Buch (Monographie)
    Format: Online
    Weitere Identifier:
    DDC Klassifikation: Sozialwissenschaften (300)
    Weitere Schlagworte: (thesoz)Migration; (thesoz)Mehrsprachigkeit; (thesoz)berufliche Integration; (thesoz)Sprachgebrauch; (thesoz)Arbeitsamt; (thesoz)Österreich; (thesoz)deutsche Sprache; (thesoz)Integration; (thesoz)Diskriminierung; communication; labour-market integration; language regimes; language-based discrimination; linguistic diversity; public employment service; social security; street-level bureaucracy
    Umfang: Online-Ressource
    Bemerkung(en):

    Veröffentlichungsversion

    begutachtet (peer reviewed)

    In: Social Inclusion ; 9 (2021) 1 ; 24-34
  2. The value of language skills
    a common language facilitates communication and economic efficiency, but linguistic diversity has economic and cultural value too
    Autor*in: Grenier, Gilles; Zhang, Weiguo
    Erschienen: March 2021
    Verlag:  Forschungsinstitut zur Zukunft der Arbeit GmbH (IZA), Bonn

    In today's globalized world, people are increasingly mobile and often need to communicate across different languages. Learning a new language is an investment in human capital. Migrants must learn the language of their destination country, but even... mehr

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    Standort:
    ZBW - Leibniz-Informationszentrum Wirtschaft, Standort Kiel
    Signatur:
    DSP 128
    Fernleihe:
    keine Fernleihe

     

    In today's globalized world, people are increasingly mobile and often need to communicate across different languages. Learning a new language is an investment in human capital. Migrants must learn the language of their destination country, but even non-migrants must often learn other languages if their work involves communicating with foreigners. Economic studies have shown that fluency in a dominant language is important to economic success and increases economic efficiency. However, maintaining linguistic diversity also has value since language is also an expression of people's culture.

     
    Export in Literaturverwaltung   RIS-Format
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    Quelle: Verbundkataloge
    Sprache: Englisch
    Medientyp: Buch (Monographie)
    Format: Online
    Weitere Identifier:
    hdl: 10419/260687
    Schriftenreihe: IZA world of labor ; 2021, 205v2
    Schlagworte: language; human capital; immigration; lingua franca; English; linguistic diversity
    Umfang: 1 Online-Ressource (circa 10 Seiten), Illustrationen