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  1. Social accountability and service delivery
    experimental evidence from Uganda
    Erschienen: May 2018
    Verlag:  RWI - Leibniz-Institut für Wirtschaftsforschung, Essen, Germany

    Corruption and mismanagement of public resources can affect the quality of government services and undermine growth. Can citizens in poor communities be empowered to demand better-quality public investments? We look at whether providing social... mehr

    ZBW - Leibniz-Informationszentrum Wirtschaft, Standort Kiel
    DS 10 (752)
    keine Fernleihe

     

    Corruption and mismanagement of public resources can affect the quality of government services and undermine growth. Can citizens in poor communities be empowered to demand better-quality public investments? We look at whether providing social accountability training and information on project performance can lead to improvements in local development projects. The program we study is unique in its size and integration in a national program. We find that offering communities a combination of training and information on project quality leads to significant improvements in household welfare. However, providing either social accountability training or project quality information by itself has no welfare effect. These results are concentrated in areas that are reported by local officials as more corrupt or mismanaged, suggesting local agents have significant information about where corruption and mismanagement is worse. We show evidence that the impacts come in part from community members increasing their monitoring of local projects, making more complaints to local and central officials and increasing cooperation. We also find modest improvements in people’s trust in the central government. The results suggest that government-led, large-scale social accountability programs can strengthen communities’ ability to address corruption and mismanagement as well as improve services.

     

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    Quelle: Verbundkataloge
    Sprache: Englisch
    Medientyp: Ebook
    Format: Online
    ISBN: 9783867888745
    Weitere Identifier:
    hdl: 10419/179511
    Schriftenreihe: Ruhr economic papers ; # 752
    Schlagworte: Öffentliche Dienstleistung; Rechenschaftspflicht; Partizipation; Selbsthilfe; Balanced Scorecard; Korruption; Dienstleistungsqualität
    Umfang: 1 Online-Ressource (circa 84 Seiten), Illustrationen