Online resource; title from PDF title page (EBSCO, viewed July 6, 2016) Managing for Happiness: Games, Tools, and Practices to Motivate Any Team; Contents; Preface: Better Management for Everyone; Introduction: What Is Management 3.0?; 1: Kudo Box and Kudo Cards: Motivate People with Better Rewards; 2: Personal Maps: Improve Communication and Understanding; 3: Delegation Boards and Delegation Poker: Empower Workers with Clear Boundaries; 4: Value Stories and Culture Books: Define the Culture by Sharing Stories; 5: Exploration Days and Internal Crowdfunding: Make Time for Exploration and Self-Education 6: Business Guilds and Corporate Huddles: Share Knowledge, Tools, and Practices7: Feedback Wraps and Unlimited Vacation: Learn How to Offer Constructive Feedback; 8: Metrics Ecosystem and Scoreboard Index: Measure Performance the Right Way; 9: Merit Money: Pay People According to Their Merits; 10: Moving Motivators: Discover Real Engagement of Workers; 11: Happiness Door: Aim for a Happier Organization; 12: Yay! Questions and Celebration Grids: Learn from Successes and Failures; Conclusion: Never Stop Experimenting; Notes; Index; End User License Agreement; Doing the Wrong Thing Doing the Right Thing WrongNo Control; Why Do We Need Management?; Management 3.0 Principles; Management 3.0 Practices; Great Management; Extrinsic Motivation; Intrinsic Motivation; Kudos; But What If . . .?; How to Get Started; Tips and Variations; Improving Collaboration; Management by Walking Around; Management by Sitting Around; Management by Skyping Around; The Observer Effect; Close Proximity; Great Conversation Topics; You Are Always on My Mind Map; How to Get Started; Tips and Variations; Distributed Control; Employee Empowerment; Defining Boundaries; The 7 Levels of Delegation The Delegation BoardDelegation Poker; How to Get Started; Tips and Variations; Creating Value; Value List; Team Values; Employee Handbooks; Living Your Values; How to Get Started; Tips and Variations; Education Days; ShipIt Days; Internal Crowdfunding; Self-Education; How to Get Started; Tips and Variations; Medieval Guilds; Communities of Practice; Business Huddles; Tribes; How to Get Started; Tips and Variations; Flextime; Remote Working; Developing Trust; Performance Appraisals; Step 1: Describe Your Context; Step 2: List Your Observations; Step 3: Express Your Emotions Step 4: Sort by ValueStep 5: End with Suggestions; Written Feedback; Wrapping Up; How to Get Started; Tips and Variations; Proxies and the Unknown; Big Data, Small Progress; Everything Depends on Everything; Subjectivity and Reflexivity; Management by Objectives; Judgment and Control; Rewards and Punishments; Gaming the System; Dehumanization; Too Little, Too Late; Stagnation and Complacency; Rules for Measurement; Integration and Scaling; Dashboards, Scorecards, and Frameworks; The Scoreboard Index; How to Get Started; Tips and Variations; Earning Money; Bonus Systems; Flat Systems A practical handbook for making management great again Managing for Happiness offers a complete set of practices for more effective management that makes work fun. Work and fun are not polar opposites; they're two sides of the same coin, and making the workplace a pleasant place to be keeps employees motivated and keeps customers coming back for more. It's not about gimmicks or 'perks' that disrupt productivity; it's about finding the passion that drives your business, and making it contagious. This book provides tools, games, and practices that put joy into work, with practical, real-world guidance for empowering workers and delighting customers. These aren't break time exploits or downtime amusements-they're real solutions for common management problems. Define roles and responsibilities, create meaningful team metrics, and replace performance appraisals with something more useful. An organization's culture rests on the back of management, and this book shows you how to create change for the better. Somewhere along the line, people collectively started thinking that work is work and fun is something you do on the weekends. This book shows you how to transform your organization into a place with enthusiastic Monday mornings. -Redefine job titles and career paths -Motivate workers and measure team performance -Change your organization's culture -Make management-and work-fun again Modern organizations expect everyone to be servant leaders and systems thinkers, but nobody explains how. To survive in the 21st century, companies need to dig past the obvious and find what works. What keeps top talent' What inspires customer loyalty' The answer is great management, which inspires great employees, who then provide a great customer experience. Managing for Happiness is a practical handbook for achieving organizational greatness |
