Introduction : What's New in This Edition, How to Read This Book / Katherine Isbister and Celia Hodent -- Advancing Game UX Maturity / Celia Hodent -- Interview with Anouk Ben-Tchavtchavadze, Senior UX Designer at Riot Games -- Interview with Mike Mariano, Senior UX/UI Designer at Roblox -- Interview with Laura Taylor, Senior UX Designer, Unity Technologies -- Usability and Game Feel / Steve Swink -- Interview with Jenova Chen, President and Creative Director for Thatgamecompany -- Games Research Evolution at Microsoft / Randy Pagulayan, Daniel V. Gunn, Deborah Hendersen, Melissa Boone, JJ Guajardo, Jessie Thomas, and Dennis Wixon -- Try One Yourself : A Guide to Running a Practice User Study / Katherine Isbister -- Heuristic UX Evaluation in Games / Noah Schaffer -- Let the Game Tester Do the Talking : Think Aloud and Interviewing to Learn About the Game Experience / Jettie Hoonhout -- How Bias Affects Games--and What You Can Do About It / Melissa Boone -- Working with Game Analysts and Data Scientists / Gaelle Arlaut -- Physiological Measures for Game Evaluation / Regan Mandryk and Madison Klarkowski -- Integrating UX Practices into the Production Pipeline / Heather Chandler -- Interview with Nana Wallace, Senior Director, User Research at PlayStation (US), and Rob Johnson, User Research Manager at PlayStation (UK) -- Interview with Joe Florey, Senior User Researcher at PlayStation (UK) -- Interview with Alexandra Perry, Producer at Media Molecule -- Interview with Tobi Saulnier, Founder and CEO of 1st Playable Productions -- Trust and Safety and Fair Play in Video Games : Intentionally Designing Positive Communities / Carlos Figueiredo -- Accessibility Then and Now : History, Myths, Considerations, and Tools / Ian Hamilton -- Reframing Inclusion : The Case for Allyship / Jessica Murrey -- Interview with Tülay McNally, Director of Inclusive Design and Product Development at Electronics Arts -- Interview with Trinidad Hermida, Founder & CEO, The Hermida Company LLC and Co-Founder, Mr. Augmented. Former Head of Diversity and Inclusion at Niantic -- Interview with Jessica Zammit, UX Researcher at Mighty Kingdom, and Director at Represent Me -- Interview with Kishonna Gray, Assistant Professor at the University of Illinois at Chicago -- Interview with Nick Yee, Co-Founder of Quantic Foundry -- Interview with Roppyaku Tsurumi, Japanese Game Producer and designer, by Kenji Ono, Game Journalist, IGDA Japan -- Interview with Kate Edwards, CEO and Principal Consultant of Geogrify -- Mobile Game Usability : Design and Research / Holly Grothues, Andrea Abney, Ryan Boughter -- Designing for "Everyone" : The Triumph of Casual Mechanics / Nicholas Fortugno -- The Design of Virtual and Augmented Realities / Alexandria Heston -- The Esports Experience : Fan, Player, and Beyond / Laura Levy, Sven Charleer, Taylor Dale Wright -- Interview with Erin drake Kajioka, Senior Staff Interaction Designer at Google -- Interview with Nicolas Pouard, Vice President, Strategic Innovation Lab, Ubisoft -- Interview with Phylissa Li, Principal Design Architect at Roblox -- (Re)Discovering the Rich History of Games User Research : An "Undisciplined" Approach / Bridget Hapner and Carly A. Kocurek -- Interview with Yvonne Rogers, Director of UCLIC, University College London -- How to Keep Up with What's Happening and Last Comments / Celia Hodent and Katherine Isbister.