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1. IT-Service-Management mit ITIL

   ITIL Edition 2011, ISO 20000:2011 und PRINCE2 in der Praxis
   Author: Beims, Martin

   Published: 2012

   Publisher:  Hanser, München

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   Source:	Union catalogues
   Language:	German
   Media type:	Book
   Format:	Print
   ISBN:	9783446430877; 3446430873
   Other identifier:	9783446430877
   Edition:	3., aktualisierte Aufl.
   Subjects:	IT infrastructure library 2011 Edition
   Other subjects:	(Produktform)Paperback / softback; (Zielgruppe)CIOs, IT-Leiter, Service Manager, Unternehmensberater; (Keywords)CoBIT; (Keywords)ISO 20000; (Keywords)IT Service Management; (Keywords)ITIL; (Keywords)ITIL v3; (Keywords)ITSM; (Keywords)PRINCE2; (VLB-WN)1632: Hardcover, Softcover / Informatik, EDV/Informatik; (VLB-Produktgruppen)TN000
   Scope:	XI, 350 S., graph. Darst., 25 cm
   Notes:	Literaturangaben