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  1. Contested transparency
    digital monitoring technologies and worker voice
    Author: Burdín, Gabriel; Dughera, Stefano; Landini, Fabio; Belloc, Filippo
    Published: [2023]
    Publisher:  Global Labor Organization (GLO), Essen

    Advances in artificial intelligence and data analytics have notably expanded employers' monitoring and surveillance capabilities, facilitating the accurate observability of work effort. There is an ongoing debate among academics and policymakers... more

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    Location:
    ZBW - Leibniz-Informationszentrum Wirtschaft, Standort Kiel
    Signature:
    DS 565
    Inter-library loan:
    No inter-library loan

     

    Advances in artificial intelligence and data analytics have notably expanded employers' monitoring and surveillance capabilities, facilitating the accurate observability of work effort. There is an ongoing debate among academics and policymakers about the productivity and broader welfare implications of digital monitoring (DM) technologies. In this context, many countries confer information, consultation and codetermination rights to employee representation (ER) bodies on matters related to workplace organization and the introduction of new technologies, which could potentially discourage employers from making DM investments. Using a cross-sectional sample of more than 21000 European establishments, we find instead that establishments with ER are more likely to utilize DM technologies than establishments without ER. We also document a positive effect of ER on DM utilization in the context of a local-randomization regression discontinuity analysis that exploits size-contingent policy rules governing the operation of ER bodies in Europe. We rationalize this unexpected finding through the lens of a theoretical framework in which shared governance via ER create organizational safeguards that mitigate workers' negative responses to monitoring and undermines the disciplining effect of DM technologies.

     
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    Source: Union catalogues
    Language: English
    Media type: Book
    Format: Online
    Other identifier:
    hdl: 10419/278823
    Series: GLO discussion paper ; no. 1340
    Subjects: Digital-based monitoring; algorithmic management; HR analytics; transparency; control aversion; worker voice; employee representation
    Scope: 1 Online-Ressource (circa 49 Seiten), Illustrationen
  2. Control aversion in hierarchies
    Author: De Chiara, Alessandro; Engl, Florian; Herz, Holger; Manna, Ester
    Published: June 2022
    Publisher:  CESifo, Center for Economic Studies & Ifo Institute, Munich, Germany

    Companies typically control various aspects of their workers' behaviors. In this paper, we investigate whether the hierarchical distance of the superior who imposes such control measures matters for the workers' ensuing reaction. In particular, we... more

    Access:
    Verlag (kostenfrei)
    Verlag (kostenfrei)
    Resolving-System (kostenfrei)

    Location:
    ZBW - Leibniz-Informationszentrum Wirtschaft, Standort Kiel
    Signature:
    DS 63
    Inter-library loan:
    No inter-library loan

     

    Companies typically control various aspects of their workers' behaviors. In this paper, we investigate whether the hierarchical distance of the superior who imposes such control measures matters for the workers' ensuing reaction. In particular, we test, in a laboratory experiment, whether potential negative behavioral reactions to imposed control are larger when they are implemented by a direct superior rather than a hierarchically more distant superior. We find that hierarchical proximity indeed magnifies such control aversion and discuss several potential channels for this result.

     
    Export to reference management software   RIS file
      BibTeX file
    Source: Union catalogues
    Language: English
    Media type: Book
    Format: Online
    Other identifier:
    hdl: 10419/263709
    Series: CESifo working paper ; no. 9779 (2022)
    Subjects: control aversion; hierarchies; delegation; principal-agent-problem
    Scope: 1 Online-Ressource (circa 28 Seiten), Illustrationen