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  1. Contested transparency
    digital monitoring technologies and worker voice
    Author: Belloc, Filippo; Burdín, Gabriel; Dughera, Stefano; Landini, Fabio
    Published: August 2023
    Publisher:  IZA - Institute of Labor Economics, Bonn, Germany

    Advances in artificial intelligence and data analytics have notably expanded employers' monitoring and surveillance capabilities, facilitating the accurate observability of work effort. There is an ongoing debate among academics and policymakers... more

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    Location:
    ZBW - Leibniz-Informationszentrum Wirtschaft, Standort Kiel
    Signature:
    DS 4
    Inter-library loan:
    No inter-library loan

     

    Advances in artificial intelligence and data analytics have notably expanded employers' monitoring and surveillance capabilities, facilitating the accurate observability of work effort. There is an ongoing debate among academics and policymakers about the productivity and broader welfare implications of digital monitoring (DM) technologies. In this context, many countries confer information, consultation and codetermination rights to employee representation (ER) bodies on matters related to the workplace governance of these technologies. Using a cross-sectional sample of more than 21000 European establishments, we document a positive association between ER and the utilization of DM technologies. We also find a positive effect of ER on DM utilization in the context of a local-randomization regression discontinuity analysis that exploits size-contingent policy rules governing the operation of ER bodies in Europe. Finally, in an exploratory analysis, we find a positive association between DM and process innovations, particularly in establishments where ER bodies are present and a large fraction of workers perform jobs that require finding solutions to unfamiliar problems. We interpret these findings through the lens of a labor discipline model in which the presence of ER bodies affect employer's decision to invest in DM technologies.

     
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    Source: Union catalogues
    Language: English
    Media type: Book
    Format: Online
    Other identifier:
    hdl: 10419/279060
    Series: Discussion paper series / IZA ; no. 16362
    Subjects: digital-based monitoring; algorithmic management; HR analytics; transparency; innovation; worker voice; employee representation
    Scope: 1 Online-Ressource (circa 46 Seiten), Illustrationen
  2. Contested transparency
    digital monitoring technologies and worker voice
    Author: Burdín, Gabriel; Dughera, Stefano; Landini, Fabio; Belloc, Filippo
    Published: [2023]
    Publisher:  Global Labor Organization (GLO), Essen

    Advances in artificial intelligence and data analytics have notably expanded employers' monitoring and surveillance capabilities, facilitating the accurate observability of work effort. There is an ongoing debate among academics and policymakers... more

    Access:
    Verlag (kostenfrei)
    Resolving-System (kostenfrei)

    Location:
    ZBW - Leibniz-Informationszentrum Wirtschaft, Standort Kiel
    Signature:
    DS 565
    Inter-library loan:
    No inter-library loan

     

    Advances in artificial intelligence and data analytics have notably expanded employers' monitoring and surveillance capabilities, facilitating the accurate observability of work effort. There is an ongoing debate among academics and policymakers about the productivity and broader welfare implications of digital monitoring (DM) technologies. In this context, many countries confer information, consultation and codetermination rights to employee representation (ER) bodies on matters related to workplace organization and the introduction of new technologies, which could potentially discourage employers from making DM investments. Using a cross-sectional sample of more than 21000 European establishments, we find instead that establishments with ER are more likely to utilize DM technologies than establishments without ER. We also document a positive effect of ER on DM utilization in the context of a local-randomization regression discontinuity analysis that exploits size-contingent policy rules governing the operation of ER bodies in Europe. We rationalize this unexpected finding through the lens of a theoretical framework in which shared governance via ER create organizational safeguards that mitigate workers' negative responses to monitoring and undermines the disciplining effect of DM technologies.

     
    Export to reference management software   RIS file
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    Source: Union catalogues
    Language: English
    Media type: Book
    Format: Online
    Other identifier:
    hdl: 10419/278823
    Series: GLO discussion paper ; no. 1340
    Subjects: Digital-based monitoring; algorithmic management; HR analytics; transparency; control aversion; worker voice; employee representation
    Scope: 1 Online-Ressource (circa 49 Seiten), Illustrationen