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  1. Antecedents of customer loyalty (CL) in the mobile telecommunication companies in Cameroon
    Author: Tarkang, Marymagdaline E.; Yunji, Ruth N.; Asongu, Simplice; Alola, Uju V.
    Published: [2021]
    Publisher:  African Governance and Development Institute, [Yaoundé]

    The mobile telecommunication (telecom) sector has become the basic source of information now-a-days especially in Cameroon. It is used to transfer and deliver information through voice, video, data, graphics, and more at perpetually increasing... more

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    Location:
    ZBW - Leibniz-Informationszentrum Wirtschaft, Standort Kiel
    Signature:
    DS 524
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    The mobile telecommunication (telecom) sector has become the basic source of information now-a-days especially in Cameroon. It is used to transfer and deliver information through voice, video, data, graphics, and more at perpetually increasing speeds. The quality of mobile services does not only impact the attraction of new customers but also to maintain the existing ones. The study uses relationship marketing theory and a quantitative and cross-sectional method with 200 respondents. Information was obtained from users of MTN and Orange mobile telecommunication networks. The analyses were done using SPSS version 20. Tangibility, reliability, and assurance dimensions of staff service quality showed a positive relationship with customer loyalty in mobile telecom companies in Cameroon. The findings also highlight the influence of service quality dimensions on customer loyalty in the mobile telecom companies of the country. This study complements to extant literature by examining the influence of the five service quality dimensions; tangibility, reliability, assurance, responsiveness, and empathy on consumer loyalty or retention in the mobile telecommunication companies in Cameroon.

     
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    Source: Union catalogues
    Language: English
    Media type: Book
    Format: Online
    Other identifier:
    hdl: 10419/244211
    Series: AGDI working paper ; WP/21, 036
    Subjects: Tangibility; Reliability; ICT; Empathy; Responsiveness; Assurance; customer loyalty
    Scope: 1 Online-Ressource (circa 33 Seiten), Illustrationen
  2. Before Modernism
    inventing American lyric
    Author: Jackson, Virginia Walker
    Published: [2023]; © 2023
    Publisher:  Princeton University Press, Princeton

    How Black poets have charted the direction of American poetics for the past two centuriesBefore Modernism examines how Black poetics, in antagonism with White poetics in the late eighteenth and early nineteenth centuries, produced the conditions for... more

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    Staats- und Universitätsbibliothek Hamburg Carl von Ossietzky
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    Gottfried Wilhelm Leibniz Bibliothek - Niedersächsische Landesbibliothek
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    Universitätsbibliothek Kiel, Zentralbibliothek
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    Leuphana Universität Lüneburg, Medien- und Informationszentrum, Universitätsbibliothek
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    Universitätsbibliothek Rostock
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    How Black poets have charted the direction of American poetics for the past two centuriesBefore Modernism examines how Black poetics, in antagonism with White poetics in the late eighteenth and early nineteenth centuries, produced the conditions for the invention of modern American poetry. Through inspired readings of the poetry of Phillis Wheatley Peters, George Moses Horton, Ann Plato, James Monroe Whitfield, and Frances Ellen Watkins Harper—as well as the poetry of neglected but once popular White poets William Cullen Bryant and Henry Wadsworth Longfellow—Virginia Jackson demonstrates how Black poets inspired the direction that American poetics has taken for the past two centuries. As an idea of poetry based on genres of poems such as ballads, elegies, odes, hymns, drinking songs, and epistles gave way to an idea of poetry based on genres of people—Black, White, male, female, Indigenous—almost all poetry became lyric poetry. Jackson traces the twisted paths leading to our current understanding of lyric, along the way presenting not only a new history but a new theory of American poetry.A major reassessment of the origins and development of American poetics, Before Modernism argues against a literary critical narrative that links American modernism directly to British or European Romanticism, emphasizing instead the many ways in which early Black poets intervened by inventing what Wheatley called “the deep design” of American lyric

     
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    Content information
    Source: Union catalogues
    Language: English
    Media type: Ebook
    Format: Online
    ISBN: 9780691233116
    Other identifier:
    RVK Categories: HR 1769
    Subjects: American poetry; American poetry; American poetry; Lyric poetry; Poetics; LITERARY CRITICISM / American / African-American
    Other subjects: Heptameter; High culture; Historicism; History; Holism; I Wish (manhwa); Idealization; Ideology; Imagination; Immanuel Kant; Impasse; Indigenous peoples of the Americas; Intentionality; International community; Irrigation management; Jericho Brown; John Ashbery; Justin Kaplan; Kantianism; Locus Solus; Lyric poetry; Manthia Diawara; Mass migration; Medievalism; Meditations; Memorization; Mind control; Mneme; Modernism; Monetary policy; Moral imperative; Negative capability; On the Eve; Open Secrets; Pamphlet; Pedant; Personhood; Philosophy; Poet; Poetry; Pooling (resource management); Prehistory; Proclamation; Pun; Punishment; Rainer Maria Rilke; Ralph Waldo Emerson; Republicanism; Responsiveness; Samuel Beckett; Society; Spanish Americans; Speech; Sphere of influence; State of affairs (sociology); Subject (philosophy); Subjectivity; Sustainable development; T. S. Eliot; Textuality; The Possibilities (Preacher); Thomas Hobbes; Trimeter; Uncertainty; Virgil; W. E. B. Du Bois; Washington Irving; World literature; WorldCat; Writing; Adage; Adult; All things; Analogy; Archive; Biography; Black people; Book History (journal); C. L. R. James; Clotel; Colony; Columbia University Press; Complexion; Coviello; Critical race theory; Desertification; Dramatic monologue; Edgar Allan Poe; English poetry; Evocation; First appearance; Frigate; Fugitive slave laws; Genre; Geoffrey Hartman; Georgics; Great books; Harlem Renaissance; Henry Kissinger; Henry Wadsworth Longfellow
    Scope: 1 Online-Ressource (303 Seiten), Illustrationen
  3. On the behavioral effects of tax policy
    Author: Massenz, Gabriella
    Published: [2023]
    Publisher:  Tilburg University, Tilburg

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    ZBW - Leibniz-Informationszentrum Wirtschaft, Standort Kiel
    Signature:
    VS 181
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    Source: Union catalogues
    Language: English
    Media type: Dissertation
    Format: Online
    ISBN: 9789056687038
    Other identifier:
    Series: [Dissertation series] / [Center for Economic Research, Tilburg University] ; [nr. 701 (2023)]
    Subjects: Tax Policy; Tax System; Fiscal Stimulus; Taxable Income; Personal Income; Responsiveness; Corporate Tax; Tax Incentives; Predictors; Income; Persistence; Taxation; Profit
    Scope: 1 Online-Ressource (circa 217 Seiten), Illustrationen
    Notes:

    Dissertation, Tilburg University, 2023