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  1. The spot on the tip of an iceberg
    anbieterbezogene Beschwerdezahlen in der Statistik der Verbraucherzentralen
    Author: Feldmeier, Christina; Bala, Christian
    Published: 2014
    Publisher:  Friedrich-Ebert-Stiftung, Bonn

    Location:
    ZBW - Leibniz-Informationszentrum Wirtschaft, Standort Kiel
    Signature:
    C 273453
    Inter-library loan:
    Unlimited inter-library loan, copies and loan
    Export to reference management software   RIS file
      BibTeX file
    Source: Union catalogues
    Language: German
    Media type: Book
    Format: Print
    ISBN: 9783864989636
    Series: WISO direkt
    Subjects: Beschwerdemanagement; Statistik; Informationswert; Verbraucherberatung; Deutschland
    Scope: 4 S.