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  1. Toward a further understanding of drivers of customer loyalty across economic conditions, industries, firms, and customers
    Author: Ou, Yi-chun
    Published: c 2014
    Publisher:  University of Groningen, Groningen

    Location:
    ZBW - Leibniz-Informationszentrum Wirtschaft, Standort Kiel
    Signature:
    A14-3272
    Inter-library loan:
    Unlimited inter-library loan, copies and loan
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    Content information
    Source: Union catalogues
    Language: English
    Media type: Dissertation
    Format: Print
    ISBN: 9789036766982; 9036766982
    Subjects: Kundenbindung; Kundenwert; Dienstleistungssektor; Niederlande
    Scope: 149 pagina's, illustraties, 25 cm
    Notes:

    Supervisors Prof. P.C. Verhoef, Prof. T. Wiesel

    Met literatuuropgave. - Met samenvatting in het Nederlands

    Groningen, Rijksuniv., Diss., 2014